Frequently Asked Questions

Every journey we create is private and tailor-made. We start from your interests, dates, pace and budget, then design an itinerary around them — so you travel on your own terms rather than fitting into a fixed group departure.

Simply send us an enquiry through any form on the site, or message us on WhatsApp. There is no charge and no obligation to enquire. Your travel designer will reply within one working day with ideas and an indicative quotation.

Across India we specialise in Rajasthan, Kerala & South India, Goa, Kashmir, Himachal, Leh Ladakh, the Andamans and spiritual journeys such as the Char Dham Yatra and Varanasi. We also arrange international holidays and honeymoons. If you don't see a destination listed, just ask.

Because a real price depends on your exact dates, hotel style, number of travellers and inclusions. Rather than post a misleading \"from\" figure, we prepare an honest, itemised quotation for your specific trip so you know exactly what you are paying for.

Once you are happy with the plan, we confirm with a deposit and share a clear payment schedule. Payments are handled through recognised banking and payment channels. We never ask for card CVV or passwords over email or WhatsApp.

It depends on how far ahead you cancel and on supplier rules, all of which are set out in your quotation. You can read the full details on our Cancellation & Refund Policy page.

Yes. Your transport, guide and itinerary are exclusively yours unless you specifically ask to join a shared experience. This gives you flexibility over timing, stops and pace throughout the journey.

We advise on visa requirements and can arrange flights and airport transfers as part of your itinerary. We also strongly recommend comprehensive travel insurance and can point you in the right direction.

Our travel designers assist in English and Hindi, and we arrange guides in other languages on request for specific destinations.

A real travel designer — not a call centre — replies to enquiries within one working day. During your trip you also have 24x7 support in case anything needs attention.

Yes. International guests plan with us over WhatsApp, phone or email before they fly, are quoted in US dollars and pay by bank transfer. We also have an international office in Brampton, Ontario, Canada. See India tours for international travellers.

Yes. Every trip is planned from your own city — Delhi NCR, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad, Jaipur, Lucknow or anywhere else — and the itinerary is built around how you reach the starting point. We can arrange flights and airport transfers as part of the plan.

Yes. Itinerary Diary is operated by Vayu Tour and Travels Private Limited, a GST-registered (GSTIN 02AAKCV2887M1ZR) and MSME-registered Indian company, registered with the Ministry of Tourism, Government of India (NIDHI ID EHP000132). Every booking comes with a proper GST invoice.

Our head office is in Shimla (First Floor, Durga Cottage, SDA Complex, Kasumpti, Shimla, Himachal Pradesh 171009). We also have an office in New Delhi (121, First Floor, Hemkunt Chambers, 89 Nehru Place, New Delhi 110019) and an international office in Brampton, Ontario, Canada (46 Dearbourne Blvd, Unit 28, Brampton, ON L6T 1J7, Canada). See Contact us.

Yes. Alongside private holidays, we plan cruises and corporate trips and retreats. Tell us your group size, dates and what you have in mind, and we will send a plan and an itemised quote.

Yes. Every trip is private, so the pace, hotels and transport are chosen around your family, including older travellers and young children. See India tours for senior citizens and India travel with kids.